What are the average shipping times to receive my cards?
I'm shipping every Monday/Tuesday. So all the breaks during the week will go out at once. Being able to combine breaks allows me to continue with Free Shipping!!! If you're worried about getting the card to put on ebay to sell, scans are available, just shoot me an email request email@example.com! Please keep in mind that inclement weather and government holidays can delay shipping.
An Email notification of shipment will be sent to your email address that you used to sign up for on UBB. Please check your spam folder.
Note: If you're planning on selling a card you just hit in the break before you received it, please make sure to contact me to add insurance or signature confirmation to the package. Those extra fees will be invoiced to you
I haven't received my cards yet, where are they?!
Please Note that USPS is experiencing the highest volume in history due to the pandemic. Once the package leaves my office, I have ZERO control over what USPS does and how they transport your mailday. Sending me emails asking if there is anything I can do will not speed up the process nor will I have an answer. You will have to contact the USPS customer service line to get more information.
This question has a couple different parts to it.
1) Check the tracking number. You can find this inside your email that you used to sign up for UltimateBoxBreaks.com. Please remember, if you change addresses, please update the address inside your UltimateBoxBreaks.com profile.
2) Another common issue with shipping is that the USPS is SLOW, especially in the Winter so please give it a chance to get to your residence before gettin' all antsy in your pantsy! Remember, check the tracking number please. The tracking notification may be in your spam folder.
3) Have you checked the newsline at the bottom of the screen? Sometimes things come up where I'm going to be out of town or at a special event for the website that would delay shipping. This doesnt happen very often but when it does, I'll have it in the newsline!
4) Ok so we've exhausted all other options and still no package. This is rare but this is what I need from you. Please send an email to firstname.lastname@example.org with the following info: A) The exact date and exact breaks you were in (example: Wed 1/8/14, Triple Threads Box 65) B) email address you used to make the purchase C) The exact cards you are missing D) Your Username on UltimateBoxBreaks